Privacy Policy

HATO BUS and its entrusted travel agencies listed in the Sale Office column will use the personal information provided in the tour application forms only for communicating with clients and for arranging transportation and accommodations to provide the services request by the client.

Handling of Personal Information

• • (1) HATO BUS Co., Ltd. ("HATO BUS") and the commissioned travel agency that requested travel ("Agency") may use personal information submitted when requesting travel within the necessary scope to contact customers and arrange transportation, lodging, etc. Customers' personal information may also be used to develop improved travel products and provide travel product information to customers.
  
  
  • (2) Of customers' personal information stored by HATO BUS, HATO BUS and HATO BUS Group companies together may use the minimum necessary scope of personal information when contacting customers in order to provide information about products, services, campaigns, and other matters handled by each company.
  
  
  • (3) HATO BUS may provide transportation, lodging and other facilities as well as the Agents making arrangements with customers' names, addresses, telephone numbers and other information within the necessary scope in order to arrange the requested travel.
  
  
  • (4) In addition to the above, please inquire at HATO BUS sales offices for more information regarding HATO BUS policy on the handling of personal information.

【Inquiry about Hato Bus privacy policy】

  Hato Bus customer service center

  TEL：0120 （810） 203  (Japanese only)

  E-mail：privacy@hatobus.co.jp

  9:00 – 17:30  Except  Sat. Sun. and national holidays.

Date of enactment：01Apr2005
Last revised：15Oct2018
Hato Bus Co., Ltd
CEO  Yasushi Nakamura